As an online student, you will need a wide range of skills to learn successfully. This module is designed to provide information and access to technical, academic and accessibility resources.
Technical requirements
Is my equipment up to speed?
You may choose to complete online coursework using a range of devices. Whatever device you choose, it is good to know what type of hardware, software, peripherals, plug-ins, and browsers best suit your needs and meet the minimum technical specifications for online coursework at NEO.
What are the minimum hardware requirements?
PC
- Windows 7 or higher
- Intel I3 Core or higher
- AMD Athlon II X4 or higher
- 4 GB RAM
- Intel HD Graphics 3000 or later
- 350 GB Hard drive
Mac
- OSX Mountain Lion or higher
- Intel I3 Core or higher
- 4 GB RAM
- Internal Graphics card
- 350 GB Hard drive
What are the minimum software requirements?
Microsoft Office Suite (Windows or Mac) users can acquire a FREE download of this software from this link and on the Information Technology web page.]Browsers and plug-ins
What technology do I need to complete my coursework?
- Access to a reliable internet connection
- Access to an internet capable device (for example: laptop, tablet, iPad, etc.)
- Webcam, headphones/earbuds, and/or microphone (For use with ProctorU, NEO’s online test proctoring service)
- Flash drive to back up course files
NOTE: Contact your instructor first per the contact information located on the course syllabus. He/she may be able to quickly address your question or make a helpful recommendation related to specific course technology.
Helpdesk
The NEO Helpdesk is designed to support all faculty, staff and students. If you are experiencing difficulty with technology, please submit a Helpdesk ticket for the fastest response. You may also call 918-540-6006 or email michelle.snyder@neo.edu.
Academic Support
Learner readiness – are you ready for online learning?
The Learner Readiness Tool (LRT) is designed to introduce you to the crucial components of online learning. View each of the topics to self-assess your readiness for online learning. If you have questions, schedule a time to meet with your faculty advisor.
Distance learning frequently asked questions
Click on each of the questions for answers to Frequently Asked Questions regarding distance education at NEO A&M College.
Student guide to online learning
Access the Student Guide to Online Services to apply for admission, find the minimum technical requirements for distance courses, locate additional student resources, and answer other frequently asked questions regarding Distance Learning at NEO.
Smarthinking
Using Smarthinking, you will experience online tutoring that’s fast, simple, and convenient. Smarthinking provide easy access to expert tutors–on demand or by appointment–across a wide range of subjects—up to 24 hours a day 7 days a week. The tutors average over nine years of teaching or online tutoring experience, with 90 percent having a master’s degree or PhD.
You can also access Smarthinking through D2L (NEO’s learning management system). Look for the link on your My Home and your Course Home Page.
Learning Resource Center
Access library services to check out e-books, ask the librarian, or access the EBSCO Database which has newspaper articles, magazines, e-books, photographs, maps, and other materials on a wide variety of topics.
Disability Assistance & Support
ADA
The Americans with Disabilities Act (ADA) and Section 504 are federal anti-discrimination statutes that provide civil rights protection for persons with disabilities. Among other things, the legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities.