Director of Information Technology

April 12, 2023 in

Academic Affairs Department

Job Description

POSITION SUMMARY

The Director of Information Technology is responsible to provide vision, leadership, planning and management for the reporting, development, acquisition, implementation, and support of information systems.  This position will work in cooperation with the A&M System under direction and oversight of the A&M CIO.  The Director of Information Technology directs, and coordinates activities of workers engaged in computer operations by performing the following duties:

ESSENTIAL FUNCTIONS

• Oversees the management of IT staff, budget, and infrastructure to ensure efficient and effective operations for students, faculty, and staff as it relates to technology services.
• Build effective relationships with A&M CIO, A&M System, OSU IT, OneNet, and other external resources such as vendors or consultants.
• Analyzes user support statistics, annual technology evaluations, and other data to implement appropriate measures and ensures delivery of quality client services.
• Maintains network operations, data center, and network closets; configures and installs client and server network software for upgrading and maintaining network for short- and long-term needs.
• Ensures the management of security for the physical networks for the College.
• Directs the planning and performance of network and system availability including overseeing network architecture to provide redundant system in key areas, routine backups, and archival of files stored on the network to assist in recovery efforts across a multi-server environment including IP address schemes, DNS, DHCP, etc.
• Directs the evaluation of various hardware, software, infrastructure, equipment needs, and service resources to identify strengths, weaknesses and potential benefits fit for the College.
• Directs and ensures inventory accuracy and records of physical computing assets including, but not limited to student, faculty, and staff workstations as well as other equipment and components.
• Directs networking and personal computer operations through the combinations of directing the College staff, technical know-how or contracted technical assistance.
• Provides leadership in networking and personal computer technology to assist the College in achieving the goals identified in its strategic plan; Meets with users to determine quality of service of technology implementation and makes necessary adjustments to accommodate their needs.
• Communicates with other departments to report and resolve software, hardware, and operation problems.
• Establishes and documents general schedules and priorities for system maintenance, updates, and other routine processes.
• Develops and implements policies and procedures related to information systems hardware and software acquisitions, programming standards, communications, and other support projects.
• Participates in construction planning and supervises technology related areas of new construction and renovation projects; communicates with vendors, clients, management, and technology staff.

• Develops IT asset management processes, plans, monitors and records software license and/or hardware assets to ensure compliance with vendor contracts. Provides vision in development of procurement strategies to optimize technology spending across the organization develops and implements procedures for tracking IT assets.
• Develops and maintains documentation including but not limited to service level agreements, white papers for applications/services, schematics, and user guides.
• Participates as a member of the Technology Committee for planning the College’s future technological needs and strategies, as an integral element of the College’s institutional planning process.
• Develop, recommend, and administer information technology policies and procedures; audit information system use for compliance.
• Ensure that all necessary College reporting is completed timely.
• Establish and evaluate performance standards for the College’s information technology services.
• Direct the information systems department staff; standard desktop applications, voicemail, and related technologies.
• Develop and manage the information systems department’s operating budget and associated capital budgets in consultation with college staff.
• Maintain, audit, and continuously improve security management for the College’s computer systems and networks, including software, hardware, and telecommunications.
• Other duties as assigned.

POSITION QUALIFICATIONS

• Associates Degree Required
• Bachelor’s Degree Recommended or appropriate industry experience.

OTHER REQUIREMENTS

N/A

Resumes or other supplemental material cannot be substituted for any part of the application.  Application can be found online at http://www.neo.edu/employment-application. Please submit it along with your resume or mail to:  NEO A&M College, Human Resources, 200 I Street NE, Miami, OK 74354. AA/EOE

The College has reviewed this job description to ensure that essential functions and basic duties have been included.  It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.  Additional functions and requirements may be assigned by the supervisors as deemed appropriate.  This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.