Academic Specialist

March 12, 2025 in

Student Support Services Department

Job Description

POSITION SUMMARY

Student Support Services (SSS) is a TRIO Program funded by the United States Department of Education to improve the persistence, transfer, and graduation rates of first generation and income-eligible college students at Northeastern Oklahoma A&M College. NEO SSS serves 160 participants each year.

The Academic Specialist is responsible for coordinating and/or conducting tutoring (preferably math, English or science), supplemental instruction, academic workshops and educational planning.  The position provides advising to a caseload of participants, collects and analyzes evaluative data and works with faculty to develop materials to improve participants’ study and test taking skills for academic and personal success.

ESSENTIAL FUNCTIONS

• Combine efforts with all SSS staff to implement activities and services to meet the Student Support Services project objectives and help participants meet their individual goals.
• Coordinate the tutoring program; recruit, train, schedule and provide supervision of tutors.
• Develop and implement assessments and use them to evaluate student progress in tutoring areas; evaluate the tutoring component.
• Ability to work directly with college faculty to help participants gain skills needed for academic and personal success.
• Design and instruct supplemental classes and/or strategies for SSS participants; recommend instructional materials, including software, appropriate to participant need.
• Prepare performance and attendance reports for participants utilizing services through SSS; track student progress and follow up with personal contacts to discuss possible solutions.
• Provide academic advisement, career information, financial aid information/assistance and guidance activities, educational/degree planning, course selection, and related support services for the programs offered by the college.
• Collect data for analysis and measurement of effectiveness of academic programs.
• Enter participant contacts in a computer database program on a daily/weekly basis.
• Maintain confidentiality of participant records.
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the position.

POSITION QUALIFICATIONS

• A Master’s degree in administration, education, counseling or related field preferred, bachelor’s degree required.
• At least two years’ instructional experience required, community college experience preferred;
• At least one year of experience working in an SSS or other TRIO project preferred. Preference to individuals who have backgrounds similar to the target population;
• Two years’ experience supervising staff preferred

OTHER REQUIREMENTS

• Demonstrated planning skills;
• Knowledge of best practices for higher education instruction;
• Excellent oral and written communication skills;
• Organizational skills;
• Ability to work independently and as a member of a team;
• Previous experience in the use of technology for instructional purposes;
• Demonstrated sensitivity to needs of economically/educationally disadvantaged or at-risk students;
• Knowledge of the community college philosophy and NEO’s graduation requirements, academic programs and advising policy and procedures preferred

Resumes or other supplemental material cannot be substituted for any part of the application.  Application can be found online at http://www.neo.edu/employment-application. Please submit it along with your resume or mail to:  NEO A&M College, Human Resources, 200 I Street NE, Miami, OK 74354. AA/EOE

The College has reviewed this job description to ensure that essential functions and basic duties have been included.  It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by the supervisors as deemed appropriate.  This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.